Can I get a refund?

Refunds will be issued only when all the following requirements are met:
  • you got in touch with us within 15 days after receiving your package;
  • you explained your reason and let us know you're sending your package back (Please note we do not cover shipping costs of returning packages);
  • we sent you a correct address for returning packages;
  • the parcel is returned to our warehouse successfully, unused and in original packaging with all accessories included and not damaged.

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